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| add to favorites | Supportability Analyst II | $ 0.00 |
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Intuit Inc. (NASDAQ:INTU) is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its flagship products and services, including QuickBooks(r), Quicken(r) and TurboTax(r) software, simplify small business management and payroll processing, personal finance, and tax preparation and filing. ProSeries(r) and Lacerte(r) are Intuit's leading tax preparation software suites for professional accountants. Intuit has been in Fortune Magazine's '100 top companies to work for' the last 8 years in a row. In addition Intuit has been named 'Most Admired Software Company' to work for, four years in a row.
Founded in 1983, Intuit had annual revenue of $2.67 billion in its fiscal year 2008. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom and other locations. More information can be found at www.intuit.com. Come join Intuit as part of the UK team as a Supportability Analyst II. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. The Supportability Analyst troubleshoots, understands, and collects data on complex issues working towards solving. Works to resolve all escalated technical issues and verify customer satisfaction with the resolution. Specific responsibilities include: • Uses Voice of customer reports from multiple channels to identify and categorize customer issues • Performs root cause analysis of customer issues and turns data into actionable information • Applies systems and process thinking to design solutions to identified customer problems / opportunities. • Develops and prioritizes recommendations for product and process improvements • Creates mitigation plans for customer problems that cannot be otherwise addressed • Provides follow-through and closed loop feedback on problems/ opportunities that have been prioritized to be addressed • Manages emerging product issues and drives a rapid, coordinated response across product management, marketing and support. • Provides feedback and drives process improvements in service delivery to optimize customer experience and facilitate documentation required to drive product improvements • Applies detailed understanding of customer requirements to contribute to the development of an offering’s usability and overall customer experience. • Establishes and facilitates operating mechanisms across groups to prioritize needs, establish transparency and build win-win partnerships that drive strong execution and desired outcomes Bachelor's degree, Masters degree or equivalent relevant experience a plus. • Ability to synthesize data, identify root cause of issues, develop recommendations and influence decision makers • Demonstrated technical aptitude & skills • Strong business and financial acumen. • Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes • Excellent written and verbal communication skills; ability to communicate technical and business requirements, business cases and other findings across organizational levels • Strong presentation and influencing skills to lead change with technical and non-technical teams • Proven ability to use MS Office applications, in particular Excel and PowerPoint. Experience with Access, Text Analytics and Business Objects or similar reporting tools a plus • Customer-focused, with a passion for delivering the best possible customer experience • Commitment to operational excellence and ongoing personal growth. • Results oriented, while respecting people and maintaining integrity without compromise • Change agent and a facilitative team leader with a strong desire to achieve results Learn more about our award winning workplace and how we give back to our local and global communities. Discover what it's like to be part of a team that rewards taking risks and trying new things. Join us and let your ingenious ideas be heard. How far can you think? www.intuitcareers.com Be innovative… Be yourself... Be Intuit PLEASE APPLY DIRECTLY TO THIS POSTING WITH YOUR RESUME/CV OR TO OUR WEBSITE IN THE CAREERS SECTION |
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| add to favorites | Technical Support Engineer at ActivIdentity | $ 0.00 |
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We are looking for a Technical Support Engineer to work in a Support team in our London office that handles customer support requests for our software. The main responsibilities of the Technical Support Engineer are to ensure that the customer satisfaction is high and tickets are being resolved in a timely manner. Although experience within IT Support is helpful, please note that this is not an IT Support position.
This job requires: • Customer service soft-skills such as the ability to demonstrate customer empathy, diplomacy skills, and problem ownership • Methodical troubleshooting to reproduce issues on local environment • Common sense and organizational skills to be able to address challenging and complex issues in an adaptive and high-tech environment • Multi-tasking and time-management to prioritize issues and switch between several tasks • Technical writing skills to assist in maintaining Knowledge Base • Communicating efficiently and effectively about customer’s issues with ActivIdentity internal departments • Attention to detail for testing hotfixes provided by engineering • A motivated, curious and ambitious self-starter who can 'hit the ground running' • The ability to work both independently and collaboratively • Carrying Blackberry approximately one weekend a month, daytime hours only (extra compensation) Skills: • Operating system experience (Windows, Solaris, Linux, and Mac OS X) • Database experience (MS SQL and/or Oracle) • (preferred) Familiarity with Security/Cryptography concepts • (preferred) Certificate Authority experience (Microsoft, Verisign, Entrust) • (preferred) Directory experience (LDAP, Active Directory, eDir, Sun ONE, Critical Path, and OpenLDAP) • (preferred) Programming and/or scripting experience • (preferred) Web Authoring environment experience (Active X, Tomcat) Company Description: ActivIdentity Corporation (NASDAQ: ACTI) is a global leader in strong authentication and credential management, providing solutions to confidently establish a person's identity when interacting digitally. For more than two decades the company's experience has been leveraged by security-minded organizations in large scale deployments such as the U.S. Department of Defense, Nissan, and Saudi Aramco. The company's customers have issued over 100 million credentials, securing the holder's digital identity. Additional Information Local candidates only, no relocation (London, United Kingdom). |
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| add to favorites | network support engineer | $ 0.00 |
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First-line network support engineerandSecond-line network support engineerTechnica Solutions is a busy Network and IT solutions company based in Borehamwood, Herts, close to NW London. Technica Solutions offers support, consultancy, installation and general IT services to over 100 contract clients. Our clients are from a wide selection of professions and industries and, in the main, are small to medium sized businesses usually in the London area. We are looking for Support Engineers to join our friendly team. The positions are available immediately. The ideal candidates will: * Enjoy providing remote and telephone support to a varied client set * Have the ability to assist with project managing installations and upgrades * Have a good to very good working knowledge of PCs and Windows networking * Ideally Have some knowledge of Apple Macs * Be a good communicator * Have a full driving licence (own vehicle preferred but not essential) Real hands-on experience and enthusiasm is more important to us than qualifications. Salary £16,000 to £27,000 (dependent on ability) + expenses Hours 9am - 5.30pm (Mon - Fri) Holidays 4 weeks For more information contact: Jason Ozin Tel: 020 8236 9160 or via email above For more information about Technica Solutions please see our website - http://www.technicasolutions.co.uk |
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| add to favorites | Are you located in or around London? | $ 0.00 |
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You can reed some of the roles and responsibilities below, but what we do is quite simple:
We have Great Products and we TALK TO PEOPLE about them. We have a Great Opportunity, and we TALK TO PEOPLE about it. Then we teach them what to do. http://www.hlids.com?s=CLLondon8540212 Example Roles And Responsibilities Plan and implement marketing strategy, including advertising and PR. Plan and implement sales and customer retention and development. Recruit, train, and motivate team members. Maintain awareness and knowledge of business methods for use by team members within the organisation Assess relevant training needs for staff individuals and organisation. Help organise training, logistics, transport, accommodation as required to achieve efficient training attendance and delivery. Progress to deliver training courses personally where necessary to augment that provided. Develop self, and maintain and increase knowledge in relevant field at all times. http://www.hlids.com?s=CLLondon8540212 |
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| add to favorites | Support Engineer * Bazaarvoice, Inc. | $ 0.00 |
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Support Engineer
Location: London (Hammersmith) Job Type: Full-Time, Salaried with Full Benefits & Stock Options Reports To: International Ops & Support Manager About this position The Technical Support team is responsible for technical support and maintenance of all Bazaarvoice web applications. The Support Engineer role is responsible for a wide variety of integration issues submitted by Bazaarvoice customers. Issues will be assigned and worked to completion, communicating with the customer in every step of the process. Our bar for customer service is very high – candidates must be able to demonstrate effective communication of technical concepts to a variety of audiences. Be prepared for a rigorous interview process. Job Requirements The ideal Support Engineer has experience managing or playing a lead client-facing role in multiple technology integration engagements and meets most or all of the following requirements: Bachelors degree or equivalent experience and certifications http://www.bazaarvoice.com/culture.html. Know them. Internet/e-commerce industry experience or self-research on it HTML and CSS skills Basic JavaScript knowledge Strong knowledge of SQL and database design concepts Experience with Firefox development tools & debugging XML knowledge strongly preferred –specifically feeds and the ability to understand and troubleshoot APIs Strong client communication skills Experience using version control and issue tracking systems (Salesforce.com experience is a plus) Authorization to work in the E.U. Follow link to apply: http://www.jobvite.com/j/?cj=oiogVfwB&s=Craig's%252bList |
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| add to favorites | Senior Helpdesk Professional | $ 0.00 |
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NYSE quoted company with HQ in Central London is looking to add to its IT group a senior helpdesk professional .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are : Active Directory Windows Server 2003/ 2008 Deployment / Management Windows XP and Vista support Server and PC Support WAN, LAN, TCP/ IP and VPN systems Managing and maintaining network infrastructure (including Routers, switches and firewalls) Network Security VOIP Systems ( Cisco/ Avaya ) Microsoft Office / Open Office Support Google Apps Support Microsoft SQL Server Administration (Deployment, Configuration & Database Admin) Systems Backups Procedures and Technology Network Printers / Scanners and other network devices Help Desk / PC technical support Web Development Skills a plus Must elaborate IT documentation when required Must be able to meet deadlines as required. Must be able to adhere to quality control standards & IT best practices. Customer and service oriented Team worker Able to work under pressure Strong interpersonal and communication skills Proactive Good attendance is a condition of employment and an essential function of this job. WORKING HOURS: A typical work week consists of 45-50 hours. Monday through Friday and overtime as scheduled. Saturday and Sunday as required. QUALIFICATIONS: Equivalent to either a Bachelor's degree from an accredited college or university in Information Management, Computer Science or an approved related field; and three (3) to five (5) years experience in management of information systems LANGUAGE SKILLS Ability to write routine reports and correspondence. Ability to speak effectively before customers, employees, and executives. Knowledge of Spanish/ Italian/ French a plus. TRAVEL REQUIREMENTS Availability to travel occasionally within UK/ EC is required. Location: Central London |
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| add to favorites | Technical Support Worker at GreenNet | $ 0.00 |
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GreenNet has an exciting opportunity for a new person to join the collective in a technical support and service development role. If you are interested in developing systems that can support civil society groups and campaigners in their work, have previous experience of providing technical support to non-technical users, and would like to work in a small, friendly and supportive working environment with a horizontal management structure, then this is the job for you!
GreenNet is an ethical ISP that provides networking support to social justice organisations and activists, and takes an active role in campaigns for the promotion of communication rights. * Location: Central London / Old Street * Start Date: March 2010 * Leave: 28 days per annum pro rata * Part-time (3-4 days a week): 9.30am-5.30pm * Deadline for Applications: 15th February 2010 Job description: * Answering user support queries by email, phone, and occasionally in person * Developing improved systems and processes for support and administration * Giving advice on configuration of a variety of email programs, web browsers, FTP clients, broadband connections and dial-up connections on most versions of Windows and Mac OS * Troubleshooting user website, email and connection problems * Basic mail, web and DNS server systems administration on Linux * Promoting and offering advice on GreenNet services * Responding to users' online needs with service development ideas and initiatives * Maintaining the support section of the GreenNet web site and developing support materials * Keeping abreast of ICT products and services & monitoring markets and competitors * Liaison with suppliers to provide best connectivity and services for users * Liaising with the technical team to contribute to software and technical developments * Outreach to the user community, overseeing printed materials, content and advertising exchanges * Overseeing volunteers where necessary * General contributions to the work of the collective (e.g. minute taking, planning, representing GreenNet in public, maintaining ethical policies, training) Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker Work type: Paid Salary: £27,480 per annum pro rata Location: Central London / Old Street Deadline for Applications: 15 Feb 10 Application Requirements: Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker Though we prefer applications through our web site you can send us your CV accompanied by a cover letter by E-mail to jobs@gn.apc.org or by post. Skills Requirements: Essential skills: * Good knowledge of the internet, email and related technologies * Good troubleshooting skills * Knowledge of most commonly-used email client programs (Outlook, Outlook Express, Thunderbird, Eudora) and web browsers (Internet Explorer, Firefox) * Good knowledge of PC operating systems (Windows 98 – Windows 7) and Macs (Mac OS 9 to X) * Interest and capacity for rapidly acquiring new technical skills * A willingness to participate and contribute to the collective management of GreenNet * A good service-orientated attitude and good telephone manner – patience essential! * Ability to explain complex technical information in a jargon-free way to people of wide-ranging abilities * Understanding of the voluntary sector working environment * Knowledge of broadband connection set up and troubleshooting Desirable skills: * Interest in communication rights, Open Source software, social justice and environmental issues * Creativity and imagination in support, service development and skill sharing * Basic Linux systems administration skills * Knowledge of networking (LAN, WAN) and network troubleshooting * Experience in planning and implementing own projects * Knowledge of a programming language * Knowledge of Drupal or similar CMS * Experience of consensus decision-making * Interest or experience in website development and programming * Campaigning experience Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker |
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| add to favorites | Professional Services Security Consultant | $ 0.00 |
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Based in the UK, this person will be responsible for delivering both pre-sales and post-sales support as a part of a growing Global Services team. Will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs. We are a small, fast growing security technology company based in the US.
Responsibilities: Work with Sales and SEs to engage Professional services in the sales process Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction Perform day-to-day management of assigned project to ensure 100% success. Provide technical leaderships on assigned consulting projects to ensure success in planning, designing, testing and implementation of company security solutions Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements Work with local Sales management to ensure consistent application of corporate professional services strategy and standards Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services Qualifications: This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management. Very strong customer-facing communication and presentation skills Expertise in hands-on networking and/or network security architecture and implementation experience Solid technical leadership in a consulting or professional services organization. Has lead network security design, implementation, and configuration projects Firewall experience and certification on Check Point, Cisco PIX/ASA and others Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys Industries certification such as CISSP, A+, SANS, GIAC a plus VMware experience a plus Excellent communications skills required Project management in IT security and telecom industry expertise a plus. Please submit your credentials in the strictest confidence to search consultant. Qualified parties will be contacted in short manner. |
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| add to favorites | Remove snow globe bubble | $ 0.00 |
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| Need someone who can remove a bubble from snow globes. | |||
| add to favorites | ICT Support Technician | $ 0.00 |
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We provide a full range of IT services to our external client base which is specific to the education sector. This is an excellent opportunity to gain experience in a wide range of IT disciplines. The applicant will work within a small team but must be able to work independently to meet client deadlines.
Typical Work Activities… You will be responsible for ensuring the smooth operation of multiple computer systems at multiple sites. Tasks will vary depending on the size and structure of the client, but will typically include: * installing and configuring computer systems (Windows & Mac OS platforms); * monitoring and maintaining computer systems and networks; * talking staff/clients through a series of actions, either face to face or over the telephone; * troubleshooting system and network problems and diagnosing and solving hardware/software faults; * finding solutions to problems, be it through creating a desktop shortcut or fixing a major fault on the operating system; * replacing parts as required; * providing support, including procedural, documentation; * following diagrams and written instructions to repair a fault or set up a system; * running network applications to support systems and users; * supporting new applications; * setting up new user accounts and new computers to a domain; * responding within agreed time limits to call-outs; * working continuously on a task until completion (or referral to third parties, if appropriate); * prioritising and managing several open cases at one time; * rapidly establishing a good working relationship with other professionals (e.g., contract businesses) in order to make necessary repairs; * testing and evaluating new technology; |
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| add to favorites | Technical Support Engineer at ActivIdentity | $ 0.00 |
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We are looking for a Technical Support Engineer to work in a Support team in our London office that handles customer support requests for our software. The main responsibilities of the Technical Support Engineer are to ensure that the customer satisfaction is high and tickets are being resolved in a timely manner. Although experience within IT Support is helpful, please note that this is not an IT Support position.
This job requires: • Customer service soft-skills such as the ability to demonstrate customer empathy, diplomacy skills, and problem ownership • Methodical troubleshooting to reproduce issues on local environment • Common sense and organizational skills to be able to address challenging and complex issues in an adaptive and high-tech environment • Multi-tasking and time-management to prioritize issues and switch between several tasks • Technical writing skills to assist in maintaining Knowledge Base • Communicating efficiently and effectively about customer’s issues with ActivIdentity internal departments • Attention to detail for testing hotfixes provided by engineering • A motivated, curious and ambitious self-starter who can 'hit the ground running' • The ability to work both independently and collaboratively • Carrying Blackberry approximately one weekend a month, daytime hours only (extra compensation) Skills: • Operating system experience (Windows, Solaris, Linux, and Mac OS X) • Database experience (MS SQL and/or Oracle) • (preferred) Familiarity with Security/Cryptography concepts • (preferred) Certificate Authority experience (Microsoft, Verisign, Entrust) • (preferred) Directory experience (LDAP, Active Directory, eDir, Sun ONE, Critical Path, and OpenLDAP) • (preferred) Programming and/or scripting experience • (preferred) Web Authoring environment experience (Active X, Tomcat) Company Description: ActivIdentity Corporation (NASDAQ: ACTI) is a global leader in strong authentication and credential management, providing solutions to confidently establish a person's identity when interacting digitally. For more than two decades the company's experience has been leveraged by security-minded organizations in large scale deployments such as the U.S. Department of Defense, Nissan, and Saudi Aramco. The company's customers have issued over 100 million credentials, securing the holder's digital identity. Additional Information Local candidates only, no relocation (London, United Kingdom). |
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| add to favorites | Supportability Analyst II | $ 0.00 |
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Intuit Inc. (NASDAQ:INTU) is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its flagship products and services, including QuickBooks(r), Quicken(r) and TurboTax(r) software, simplify small business management and payroll processing, personal finance, and tax preparation and filing. ProSeries(r) and Lacerte(r) are Intuit's leading tax preparation software suites for professional accountants. Intuit has been in Fortune Magazine's '100 top companies to work for' the last 8 years in a row. In addition Intuit has been named 'Most Admired Software Company' to work for, four years in a row.
Founded in 1983, Intuit had annual revenue of $2.67 billion in its fiscal year 2008. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom and other locations. More information can be found at www.intuit.com. Come join Intuit as part of the UK team as a Supportability Analyst II. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. The Supportability Analyst troubleshoots, understands, and collects data on complex issues working towards solving. Works to resolve all escalated technical issues and verify customer satisfaction with the resolution. Specific responsibilities include: • Uses Voice of customer reports from multiple channels to identify and categorize customer issues • Performs root cause analysis of customer issues and turns data into actionable information • Applies systems and process thinking to design solutions to identified customer problems / opportunities. • Develops and prioritizes recommendations for product and process improvements • Creates mitigation plans for customer problems that cannot be otherwise addressed • Provides follow-through and closed loop feedback on problems/ opportunities that have been prioritized to be addressed • Manages emerging product issues and drives a rapid, coordinated response across product management, marketing and support. • Provides feedback and drives process improvements in service delivery to optimize customer experience and facilitate documentation required to drive product improvements • Applies detailed understanding of customer requirements to contribute to the development of an offering’s usability and overall customer experience. • Establishes and facilitates operating mechanisms across groups to prioritize needs, establish transparency and build win-win partnerships that drive strong execution and desired outcomes Bachelor's degree, Masters degree or equivalent relevant experience a plus. • Ability to synthesize data, identify root cause of issues, develop recommendations and influence decision makers • Demonstrated technical aptitude & skills • Strong business and financial acumen. • Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes • Excellent written and verbal communication skills; ability to communicate technical and business requirements, business cases and other findings across organizational levels • Strong presentation and influencing skills to lead change with technical and non-technical teams • Proven ability to use MS Office applications, in particular Excel and PowerPoint. Experience with Access, Text Analytics and Business Objects or similar reporting tools a plus • Customer-focused, with a passion for delivering the best possible customer experience • Commitment to operational excellence and ongoing personal growth. • Results oriented, while respecting people and maintaining integrity without compromise • Change agent and a facilitative team leader with a strong desire to achieve results Learn more about our award winning workplace and how we give back to our local and global communities. Discover what it's like to be part of a team that rewards taking risks and trying new things. Join us and let your ingenious ideas be heard. How far can you think? www.intuitcareers.com Be innovative… Be yourself... Be Intuit PLEASE APPLY DIRECTLY TO THIS POSTING WITH YOUR RESUME/CV OR TO OUR WEBSITE IN THE CAREERS SECTION |
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| add to favorites | Senior Helpdesk Professional | $ 0.00 |
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NYSE quoted company with HQ in Central London is looking to add to its IT group a senior helpdesk professional .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are : Active Directory Windows Server 2003/ 2008 Deployment / Management Windows XP and Vista support Server and PC Support WAN, LAN, TCP/ IP and VPN systems Managing and maintaining network infrastructure (including Routers, switches and firewalls) Network Security VOIP Systems ( Cisco/ Avaya ) Microsoft Office / Open Office Support Google Apps Support Microsoft SQL Server Administration (Deployment, Configuration & Database Admin) Systems Backups Procedures and Technology Network Printers / Scanners and other network devices Help Desk / PC technical support Web Development Skills a plus Must elaborate IT documentation when required Must be able to meet deadlines as required. Must be able to adhere to quality control standards & IT best practices. Customer and service oriented Team worker Able to work under pressure Strong interpersonal and communication skills Proactive Good attendance is a condition of employment and an essential function of this job. WORKING HOURS: A typical work week consists of 45-50 hours. Monday through Friday and overtime as scheduled. Saturday and Sunday as required. QUALIFICATIONS: Equivalent to either a Bachelor's degree from an accredited college or university in Information Management, Computer Science or an approved related field; and three (3) to five (5) years experience in management of information systems LANGUAGE SKILLS Ability to write routine reports and correspondence. Ability to speak effectively before customers, employees, and executives. Knowledge of Spanish/ Italian/ French a plus. TRAVEL REQUIREMENTS Availability to travel occasionally within UK/ EC is required. Location: Central London |
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| add to favorites | Support Engineer * Bazaarvoice, Inc. | $ 0.00 |
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Support Engineer
Location: London (Hammersmith) Job Type: Full-Time, Salaried with Full Benefits & Stock Options Reports To: International Ops & Support Manager About this position The Technical Support team is responsible for technical support and maintenance of all Bazaarvoice web applications. The Support Engineer role is responsible for a wide variety of integration issues submitted by Bazaarvoice customers. Issues will be assigned and worked to completion, communicating with the customer in every step of the process. Our bar for customer service is very high – candidates must be able to demonstrate effective communication of technical concepts to a variety of audiences. Be prepared for a rigorous interview process. Job Requirements The ideal Support Engineer has experience managing or playing a lead client-facing role in multiple technology integration engagements and meets most or all of the following requirements: Bachelors degree or equivalent experience and certifications http://www.bazaarvoice.com/culture.html. Know them. Internet/e-commerce industry experience or self-research on it HTML and CSS skills Basic JavaScript knowledge Strong knowledge of SQL and database design concepts Experience with Firefox development tools & debugging XML knowledge strongly preferred –specifically feeds and the ability to understand and troubleshoot APIs Strong client communication skills Experience using version control and issue tracking systems (Salesforce.com experience is a plus) Authorization to work in the E.U. Follow link to apply: http://www.jobvite.com/j/?cj=oiogVfwB&s=Craig's%252bList |
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| add to favorites | Technical Support Worker at GreenNet | $ 0.00 |
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GreenNet has an exciting opportunity for a new person to join the collective in a technical support and service development role. If you are interested in developing systems that can support civil society groups and campaigners in their work, have previous experience of providing technical support to non-technical users, and would like to work in a small, friendly and supportive working environment with a horizontal management structure, then this is the job for you!
GreenNet is an ethical ISP that provides networking support to social justice organisations and activists, and takes an active role in campaigns for the promotion of communication rights. * Location: Central London / Old Street * Start Date: March 2010 * Leave: 28 days per annum pro rata * Part-time (3-4 days a week): 9.30am-5.30pm * Deadline for Applications: 15th February 2010 Job description: * Answering user support queries by email, phone, and occasionally in person * Developing improved systems and processes for support and administration * Giving advice on configuration of a variety of email programs, web browsers, FTP clients, broadband connections and dial-up connections on most versions of Windows and Mac OS * Troubleshooting user website, email and connection problems * Basic mail, web and DNS server systems administration on Linux * Promoting and offering advice on GreenNet services * Responding to users' online needs with service development ideas and initiatives * Maintaining the support section of the GreenNet web site and developing support materials * Keeping abreast of ICT products and services & monitoring markets and competitors * Liaison with suppliers to provide best connectivity and services for users * Liaising with the technical team to contribute to software and technical developments * Outreach to the user community, overseeing printed materials, content and advertising exchanges * Overseeing volunteers where necessary * General contributions to the work of the collective (e.g. minute taking, planning, representing GreenNet in public, maintaining ethical policies, training) Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker Work type: Paid Salary: £27,480 per annum pro rata Location: Central London / Old Street Deadline for Applications: 15 Feb 10 Application Requirements: Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker Though we prefer applications through our web site you can send us your CV accompanied by a cover letter by E-mail to jobs@gn.apc.org or by post. Skills Requirements: Essential skills: * Good knowledge of the internet, email and related technologies * Good troubleshooting skills * Knowledge of most commonly-used email client programs (Outlook, Outlook Express, Thunderbird, Eudora) and web browsers (Internet Explorer, Firefox) * Good knowledge of PC operating systems (Windows 98 – Windows 7) and Macs (Mac OS 9 to X) * Interest and capacity for rapidly acquiring new technical skills * A willingness to participate and contribute to the collective management of GreenNet * A good service-orientated attitude and good telephone manner – patience essential! * Ability to explain complex technical information in a jargon-free way to people of wide-ranging abilities * Understanding of the voluntary sector working environment * Knowledge of broadband connection set up and troubleshooting Desirable skills: * Interest in communication rights, Open Source software, social justice and environmental issues * Creativity and imagination in support, service development and skill sharing * Basic Linux systems administration skills * Knowledge of networking (LAN, WAN) and network troubleshooting * Experience in planning and implementing own projects * Knowledge of a programming language * Knowledge of Drupal or similar CMS * Experience of consensus decision-making * Interest or experience in website development and programming * Campaigning experience Apply to this job through our web site https://www.gn.apc.org/webform/job-application-technical-support-worker |
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| add to favorites | network support engineer | $ 0.00 |
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First-line network support engineerandSecond-line network support engineerTechnica Solutions is a busy Network and IT solutions company based in Borehamwood, Herts, close to NW London. Technica Solutions offers support, consultancy, installation and general IT services to over 100 contract clients. Our clients are from a wide selection of professions and industries and, in the main, are small to medium sized businesses usually in the London area. We are looking for Support Engineers to join our friendly team. The positions are available immediately. The ideal candidates will: * Enjoy providing remote and telephone support to a varied client set * Have the ability to assist with project managing installations and upgrades * Have a good to very good working knowledge of PCs and Windows networking * Ideally Have some knowledge of Apple Macs * Be a good communicator * Have a full driving licence (own vehicle preferred but not essential) Real hands-on experience and enthusiasm is more important to us than qualifications. Salary £16,000 to £27,000 (dependent on ability) + expenses Hours 9am - 5.30pm (Mon - Fri) Holidays 4 weeks For more information contact: Jason Ozin Tel: 020 8236 9160 or via email above For more information about Technica Solutions please see our website - http://www.technicasolutions.co.uk |
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| add to favorites | Are you located in or around London? | $ 0.00 |
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You can reed some of the roles and responsibilities below, but what we do is quite simple:
We have Great Products and we TALK TO PEOPLE about them. We have a Great Opportunity, and we TALK TO PEOPLE about it. Then we teach them what to do. http://www.hlids.com?s=CLLondon8540212 Example Roles And Responsibilities Plan and implement marketing strategy, including advertising and PR. Plan and implement sales and customer retention and development. Recruit, train, and motivate team members. Maintain awareness and knowledge of business methods for use by team members within the organisation Assess relevant training needs for staff individuals and organisation. Help organise training, logistics, transport, accommodation as required to achieve efficient training attendance and delivery. Progress to deliver training courses personally where necessary to augment that provided. Develop self, and maintain and increase knowledge in relevant field at all times. http://www.hlids.com?s=CLLondon8540212 |
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| add to favorites | Professional Services Security Consultant | $ 0.00 |
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Based in the UK, this person will be responsible for delivering both pre-sales and post-sales support as a part of a growing Global Services team. Will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs. We are a small, fast growing security technology company based in the US.
Responsibilities: Work with Sales and SEs to engage Professional services in the sales process Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction Perform day-to-day management of assigned project to ensure 100% success. Provide technical leaderships on assigned consulting projects to ensure success in planning, designing, testing and implementation of company security solutions Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements Work with local Sales management to ensure consistent application of corporate professional services strategy and standards Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services Qualifications: This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management. Very strong customer-facing communication and presentation skills Expertise in hands-on networking and/or network security architecture and implementation experience Solid technical leadership in a consulting or professional services organization. Has lead network security design, implementation, and configuration projects Firewall experience and certification on Check Point, Cisco PIX/ASA and others Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys Industries certification such as CISSP, A+, SANS, GIAC a plus VMware experience a plus Excellent communications skills required Project management in IT security and telecom industry expertise a plus. Please submit your credentials in the strictest confidence to search consultant. Qualified parties will be contacted in short manner. |
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| add to favorites | Helpdesk Technician | $ 0.00 |
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We're looking for a Helpdesk Technician to start ASAP.
To perform basic helpdesk duties and remote support. Desired skills are: MS Office, MS Exhange and Sharepoint. Working 40 hours a week at our Victoria Office. We pay 15 Pounds per hour. Please email CV and any questions to camilla@intrfaceworldwide.com We look forward to hearing from you! |
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